7 Seas Mortgage | Trusted Mortgage Solutions in UAE & Beyond

Privacy Policy

Effective Date: 19th July 2025

Thank you for visiting 7 Seas Mortgage. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website.

Who We Are

7 Seas Mortgage is a trusted mortgage loan provider based in Dubai, UAE. With years of experience in the financial services sector, we specialize in helping residents and expatriates find tailored mortgage solutions to suit their unique needs. Our website is designed as a comprehensive resource for individuals seeking to understand, compare, and apply for mortgage products across the UAE. Whether you are a first-time homebuyer, looking to refinance your existing property, or exploring investment opportunities, 7 Seas Mortgage provides expert guidance and access to a wide network of banks and lenders to help you secure the best possible deal. We are committed to delivering a seamless, transparent, and client-focused experience – ensuring you have the knowledge and support to make confident decisions at every stage of the mortgage process. As part of our service, we place the utmost importance on safeguarding your privacy and handling your personal information with care, in compliance with UAE data protection standards.

Information We Collect

At 7 Seas Mortgage, we collect personal information that you voluntarily provide to us in order to deliver our services effectively and respond to your inquiries. The types of personal data we may collect include, but are not limited to:

  • When you fill out contact forms on our website, we may collect your name, email address, phone number, and any additional details you choose to share to help us understand your needs.
  • When you submit inquiries, we collect the information provided in your message, including your preferred method of communication and any specific questions or requirements related to mortgage solutions.
  • When you request a mortgage consultation, we may ask for additional details such as your financial preferences, property interests, and other relevant information to assist in finding the most suitable mortgage options for you.

We may also collect certain technical information automatically when you visit our website, such as your IP address, browser type, and pages visited, to help us improve your user experience and maintain site security.
Your personal information is collected solely for the purpose of responding to your requests, providing you with tailored mortgage solutions, and improving our services in line with UAE data protection laws

The Types of Personal Data We Collect

At 7 Seas Mortgage, we are committed to collecting only the information necessary to provide you with the best possible service and a seamless online experience. The personal data we may collect includes, but is not limited to:

  • Full Name – To address you personally and ensure all communication is professional and accurate.
  • Phone Number – To contact you regarding your inquiries, consultations, or to provide updates on your mortgage application process.
  • Email Address – To send you important information, respond to your requests, and share relevant updates about our services.

In addition to personal data that you voluntarily provide, we may also collect non-personally identifiable information automatically when you interact with our website. This includes data collected through cookies and analytics tools (such as Google Analytics) to:

  • Enhance your browsing experience and optimize website functionality.
  • Monitor website performance and understand how visitors engage with our content.
  • Improve our services based on user behavior and preferences.

This non-personal data may include your device type, browser information, IP address, geographic location (at a general level), and pages you visit on our site. Such information helps us ensure our website meets the needs of our users and remains secure and user-friendly.

We handle all collected data in accordance with applicable privacy laws and take steps to protect your information from unauthorized access or misuse.

How We Use Your Information

At 7 Seas Mortgage, we value your trust and are committed to using your personal information responsibly and transparently. The information we collect is used solely to provide you with high-quality mortgage services and an enhanced user experience. Specifically, we use your information to:

  • Respond to Your Inquiries or Requests
    To address any questions you may have, provide relevant information about our services, and assist you in exploring suitable mortgage options.

  • Provide Personalized Mortgage Services
    To understand your specific needs and financial situation, enabling us to tailor our advice and recommendations to help you find the best mortgage solutions in the UAE.

  • Improve Our Website and Customer Experience
    To analyze website performance, user behavior, and preferences, allowing us to enhance site functionality, content, and overall user experience.

  • Send You Updates, Promotions, or Important Notifications
    With your consent (only if you opt in), we may send you emails or messages about special offers, new services, or critical updates related to your inquiries or applications.

We want to assure you that we do not sell, rent, or trade your personal information to third parties under any circumstances. Your data is handled with the utmost confidentiality and used only for purposes that align with your engagement with 7 Seas Mortgage.

Sharing Your Information

At 7 Seas Mortgage, we respect your privacy and only share your personal information when it is necessary to deliver our services or comply with legal obligations. Your information may be shared with the following parties:

  • Internal Employees or Authorized Agents of 7 Seas Mortgage
    Your data may be accessed by our team members who require it to process your requests, provide mortgage consultations, and deliver tailored solutions. All employees and agents are bound by strict confidentiality agreements to safeguard your information.

  • Trusted Service Providers
    We may engage third-party vendors and service providers to assist with specific functions such as website hosting, analytics, customer support, or communication services. These providers are carefully selected and are obligated to use your data only for the purposes of supporting our operations.

  • Regulatory or Legal Authorities
    We may disclose your personal information when required to comply with applicable laws, legal processes, or enforceable governmental requests. This includes cooperating with regulatory bodies or responding to lawful subpoenas or court orders.

We ensure that any third parties with whom we share your information are bound by data protection obligations and are required to handle your information with the same level of care and security as we do. Your data will never be sold, leased, or disclosed for unrelated marketing purposes.

Cookies and Tracking Technologies

To provide you with a seamless and personalized experience, the 7 Seas Mortgage website uses cookies and similar tracking technologies. These tools help us understand how visitors interact with our site and allow us to continually improve our services.
Cookies are small text files stored on your device when you visit our website. They serve various functions, including:

  • Enhancing User Experience
    Cookies remember your preferences and settings, allowing us to tailor content and features to your needs during current and future visits.

  • Analyzing Traffic and Website Usage
    We use cookies and analytics tools (such as Google Analytics) to collect aggregated, anonymous data about website traffic, user behavior, and performance. This helps us identify areas for improvement and optimize our site’s functionality.

  • Storing Preferences for Future Visits
    By remembering your chosen language, location, or other preferences, cookies make your subsequent visits faster and more convenient.

You may choose to disable cookies through your browser settings. Please note that if you do so, certain features or functionalities of our website may not work as intended, which could affect your overall user experience.
We are committed to using cookies and tracking technologies responsibly and in compliance with applicable privacy and data protection regulations.

Data Security

At 7 Seas Mortgage, we take the security of your personal information seriously and are committed to protecting it against unauthorized access, use, disclosure, alteration, or destruction.
To safeguard your data, we implement a combination of administrative, technical, and physical security measures, including but not limited to:

  • Secure servers and encryption protocols to protect data transmissions.

  • Restricted access to personal information, limited only to authorized personnel who require it to perform their duties.

  • Regular monitoring of our systems to detect and prevent potential vulnerabilities or security breaches.

While we make every effort to maintain a high level of security, it is important to understand that no method of data transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.
We encourage users to also take precautions, such as using strong passwords and keeping their login credentials confidential, to help ensure their data remains protected.

Your Privacy Rights

At 7 Seas Mortgage, we respect your rights regarding your personal information and are committed to empowering you to manage how your data is used. As a user, you have the right to:

  • Access Your Personal Data
    You may request a copy of the personal information we hold about you to understand how it is being processed.

  • Request Correction or Deletion
    If you believe any of your personal data is inaccurate, incomplete, or no longer necessary for the purposes for which it was collected, you can request that we update or delete it.

  • Withdraw Consent for Data Usage
    Where we rely on your consent to process your information (such as for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us using the details below:
📧 Email: admin@7seasmortgage.com
📞 Phone: +971 56 944 0234
We will respond to your request in accordance with applicable data protection laws and aim to address your concerns promptly and effectively.

External Links

The 7 Seas Mortgage website may contain links to third-party websites, plugins, or services that are not operated or controlled by us. These external websites are provided for your convenience and to offer additional resources that may be relevant to your mortgage journey.

Please note that we are not responsible for the privacy practices, content, or security of these third-party websites. Once you leave our website and navigate to an external site, any information you provide is governed by the privacy policy of that site and not by this Privacy Policy.

We strongly encourage you to review the privacy policies and terms of use of any third-party websites you visit to understand how your personal information may be collected, used, and shared.

Changes to This Privacy Policy

At 7 Seas Mortgage, we may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or to better serve our users.

Any modifications to the policy will be posted on this page along with the “Last Updated” date to keep you informed of what information we collect, how we use it, and under what circumstances we may disclose it.

We encourage you to periodically review this page to stay updated on how we are protecting your personal data. Your continued use of our website and services after any changes to this Privacy Policy will constitute your acknowledgment and acceptance of those changes.

If the updates involve significant changes to how we handle your personal information, we may also notify you directly via email or through a prominent notice on our website.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, we encourage you to reach out to us. Our team is here to assist you and ensure your privacy concerns are addressed promptly and effectively.

You can contact us using the details below:

7 Seas Mortgage
🌐 Website: www.7seasmortgage.com
📧 Email: admin@7seasmortgage.com
📞 Phone: +971 56 944 0234

We value your trust and take your privacy seriously. Whether you are seeking more information about our data practices or wish to exercise your privacy rights, please don’t hesitate to get in touch.